Online Crime Complaint System (OCCS): Application Package for Crime Free Society (CFS) A Feasible Application

Vinay Shukla; Amit Singh; Alok Kumar Srivastava

Vinay Shukla Department of Computer Science & Engineering, Institute of Technology & Management, Chehari Maharajganj, UP , India.
Amit Singh Department of Computer Science & Engineering, Feroze Gandhi Institute of Engineering & Technology, RaiBareli (UP), India.
Alok Kumar Srivastava Department of Computer Science & Engineering, Feroze Gandhi Institute of Engineering & Technology, RaiBareli (UP), India.

Keywords: OVCS, SOA, Web-based

Abstract

Crime complaint is valuable information for Police and also personal satisfaction towards crime. Rapid response to these complaints is an essential index of organization’s performance. The presented model and tool for the Online complaint System will have the ability to minimize crime dissatisfaction and on the other hand it can encourage crime to participate in controlling the quality of security provide for them not only during lodging complain but also asking for their feedback. The Proposed model aims to develop a Service-Oriented framework for online complaint system. Due to different obstacles in analogy system or conventional lodging complaint system those services may not be applied in appropriate way. Therefore, a need for a system that could detect Citizen’s problems and provide them with suitable feedback. In our model we develop a software tool based on SOA architecture. Online crime Complain System (OCCS) act as managing tool for crime record as well as making online complain with unique complains ID. One can easily short out such record or procure such complaint based on unique ID. Also, Online crime Complain System oriented by Web-application which will be used by crimes as well as concerned department in order to make complaints about their dissatisfaction on provided services. This system will be able to handle complaints by recording and giving feedback for each raised complaint.

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